1. How was the quality of service you received from the SERVICOM Unit?
2. How satisfied are you with the way your complaints and request were handled?
3. How would you rank the delivery time of our services?
4. How would you rate the Front desk services?
5. How would you rate the competence level of the Unit’s staff?
6. How satisfied are you with the level of cooperation experienced?
7. How would you rank the SERVICOM’s ability to meet your needs?
8. Will you be willing for them to handle any other complaints or requests you may have?
9. What would be your overall rating of the services of the Unit?